Dear Cinematic Alpha community,

Due to a potential relocation, our response times for customer support may be slower than usual. We are currently evaluating a change of physical location and expect to resume our normal support hours by February, as listed on our website.

We appreciate your patience and understanding during this transition. 

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To ensure that we can provide you with the best possible service, we kindly ask that you review our product instructions and FAQ before contacting us.
By doing so, you can help us address your inquiries or concerns more efficiently and accurately.

We appreciate your cooperation and understand that your time is valuable.

That is why we strive to provide you with prompt and accurate assistance during our business hours.
Thank you for choosing our products.

We are excited to assist you and look forward to hearing from you soon.

Best regards,
The Cinematic Alpha Team