Contact us
To ensure that we can provide you with the best possible service, we kindly ask that you review our product instructions and FAQ before contacting us. By doing so, you can help us address your inquiries or concerns more efficiently and accurately.
Please use the support request system below to contact Cinematic Alpha.
—
—
Cinematic Alpha customer support operates on a regular schedule.
Feel free to reach out for any assistance through the request system below.
We appreciate your cooperation and understand that your time is valuable.
Support request
Tip: select a reason to get the right contact flow.
Upcoming service notice
Please note that from July 6 to July 10, our customer care will not provide any service due to technical reasons.
Our support hours: 4:00 PM to 8:00 PM (CST), Monday to Friday.